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Distributed Order Management
OrderWare's Distributed Order Management Solution co-ordinates the fulfillment cycle across the
entire value chain. When receiving orders from multiple channels this solution will provide the
capability to make intelligent allocation, sourcing and re-ordering decisions based upon current
stock, current demand, in-transit inventory and fulfillment lead times. It will also allow the
selection of the optimal fulfillment path to meet the order commitments. This single view of
customer orders and supply will deliver operational efficiency, increase operating margin and
minimise revenue loss.
Distributed Order Management is:
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Having visibility of the whole process from order entry to delivery to door
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Applying a consistent process from order taking through to the fulfillment of orders
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Managing multiple channels for ordering including call centers, paper, retail, online shopping
carts and B2B
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Global marketing
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Global distribution of product
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Coordination of multiple parties in the fulfillment process
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Collaboration of business partners to fulfill each order
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Creating a single platform to span the organizations fulfillment execution requirements
Key features of the OrderWare solution include:
- Real time inventory look up and calculation
- Full range of linked transactions including requisitions, sales orders, purchase orders,
forward orders, back orders, template orders, freight orders, stock transfers, narrative and
non-inventory ordering types
- Fully heirachical and linked status flows
- Definable business processes and business rules
- Embedded workflow and work management functions to route work to supply chain participants
- Comprehensive GS1Net compliant product catalog
- Sophisticated user defineable validation and processing rules
- Highly developed integration and messaging capabilities for both B2B and systems messages
In a globalised sourcing and distribution environment, OrderWare’s Distributed Order
Management solution can assist firms in managing the end to end fulfillment process even when the
product is sourced in one country, repacked in another and then shipped across the globe for
distribution in target markets. Issues OrderWare has help address in this environment
include:
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Visibility & Coordination – where the entire value chain needs a single view
of the order that is consistent
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Collaborative fulfillment – ensuring efficient order fulfillment, even when
it requires the participation of multiple service and product providers to get product from source
to the customer’s door
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Multi-channel ordering – meeting the need to be able to mix and match the channels
through which orders are taken and the methods of fulfillment
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Performance management – meeting customer expectations and service level
agreements through applying consistent order performance measures (such as DIFOT) across the many
physical steps in the supply chain
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Customised fulfillment – managing the mix and match processes to allow each order
to be fulfilled using the best process for the mix of products and delivery requirements
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Growth –providing processes that enable the business to grow sales without growing
overheads and complexity
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eBusiness – meeting the pressure from customers and business partners to make
systems available electronically through integration or online access
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Productivity – delivering improvements in turnaround (reduced cycle times and
increased fill rates), cost reduction (lower cost per order, lower shipping cost), and improved
return on assets (less inventory in store, fewer stock locations)
This solution is highly configurable so
contact us to discuss your solution
requirements.
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Accessible Version
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